Terms of Coach Hire

These are the conditions of hire of Hardings Travel (hereinafter called ‘the company). They form the basis of the contract under which the company agrees to hire its vehicles to the customer (hereinafter called ‘the hirer’).

  • Should a vehicle be detained by the hirer, or taken on a longer journey than contracted for, the company reserves the right to make a proportionate additional charge.
  • The company does not guarantee to complete any journey in any given time, and will not be accountable for any loss or inconvenience which may arise from the delay or detention of any vehicle arising from any cause whatsoever.
  • The company will not be responsible for any damage to, or loss of, personal property left in vehicles, however caused.
  • The company will not accept any liability for damage, injury or loss for any passengers entering or leaving a coach whilst in motion.
  • The company reserves the rights to supply a larger coach than that ordered for any journey and in the event no additional charge shall be made to the hirer unless the additional seating capacity is utilised.
  • The company reserves the right to substitute other operators’ vehicles in place of its own for any journey or part thereof.
  • A deposit of 20% of the hire charge is payable at the time of booking. The balance of the hire charge is payable at least seven days prior to the date of hire. (The company reserves the right to decline to execute any work when the foregoing condition has not been adhered to, in which case the deposit becomes forfeitable by the hirer to the company). (Not applicable to account customers).
  • The Company reserves the right to charge a cancellation fee for any cancellation notified within 14 days of the date of hire: 14 – 7 days prior to departure 50%, 6– 1 days prior to departure 100%. – A child counts as a passenger.
  • DRIVERS HOURS REGULATIONS. The hirer undertakes to abide by all statutory requirements and regulations which may in any way effect the journey in question. Drivers are familiar with these regulations and whilst they will conform to any reasonable request made by members of the party (as to the reasonableness of any request that the driver alone shall be the judge), they will, as far as possible, depart from the destination or intermediate stopping places at times agreed beforehand (or specified by the driver) and to ensure compliance with the regulations will on no account wait for members of the party who may have failed to join the vehicle at the time so appointed. The company declines all liability for any loss, inconvenience, damage or injury arising from failure to convey any such members of the party.
  • The company’s private hire vehicles are constructed and adapted to transport seated passengers only, and standing on seats or use of roofs for viewing races etc, is not permitted. The actual hirer will be held responsible for, and shall indemnify the company against any damage caused to the vehicle(s) as a result of negligence, wilful or otherwise, and/or malice due to the action of all or any member(s) of the party.
  • Consumption and or carrying of alcohol in the passenger compartment of company vehicles are strictly forbidden.
  • The company reserves the right to insist upon a returnable additional deposit being provided by the hirer in addition to the hire charge. This deposit will be returned to the hirer following completion of the hire provided that no additional expenses were incurred by the company which were a direct result of the hirers, or his/her passenger actions.
  • The company reserves the right to impose additional charges on the hirer following completion of hire if passengers have left the vehicle in an unreasonably untidy condition or having required additional time or mileage which was not included in the original booking.
  • Transfers. On collection of passengers from airports, ferry ports, etc, the coach will wait for one hour after the pre-arranged time free of charge. After that additional waiting time will be charged at the discretion of the company.
  • Acceptance of our quotation implies acceptance of the above conditions.
  • Cancellation for Nights away will be dependent on hotel booking conditions – Normal 100% cancellation fee 8 weeks before departure – Otherwise Deposit paid
  • Cancellation for Days away will be dependent on ticket purchase date – seat only £10.00 per person after booking has been made. In the event that the venue is closed there will be a full refund.